1. Scope

This policy applies to rynon.com.cn and the current Rynon site. Where we process personal data on behalf of your organisation under a contract, the contract and applicable laws prevail.

2. Information we collect

  • Information you provide voluntarily: name, company, phone, email and requirements submitted when you contact us via the enquiry form, phone or email.
  • Information collected automatically: IP address, browser and device type, and access time and pages in access logs, used only for site security and anonymous visit statistics.
  • We do not ask for sensitive personal information. This site serves business customers; if you only browse public content, no personal information is required.

3. How we use information

  • Respond to your enquiries, quotations and technical support requests.
  • Perform contracts with your organisation, issue invoices and provide after-sales service.
  • Improve website content and experience through anonymised statistics.
  • Comply with legal and regulatory obligations.

4. Sharing and disclosure

We never sell or rent your personal information to third parties. We share it only where necessary and to the minimum extent: (a) with your explicit consent; (b) where required by laws or competent judicial/administrative authorities; (c) with service providers such as logistics or technical support under a contract that requires them to protect the information in accordance with this policy.

5. Storage and security

  • Personal information is stored within the People's Republic of China, protected by access control, transport encryption and other reasonable security measures.
  • Information is retained only as long as needed for the purposes in this policy; thereafter it is deleted or anonymised.

6. Cookies

This website does not use third-party advertising or tracking cookies. It may use necessary session and statistics cookies; you can manage or clear them in your browser settings.

7. Your rights

You have the right to access, correct or delete your personal information, to withdraw consent, and to complain to the competent authority. To exercise these rights, contact us using the details below; we will respond within 15 working days.

8. Changes to this policy

We may update this policy from time to time. Any revision takes effect when posted on this page, together with the effective date below.

9. Contact us

Company：Shanghai Rynon Automation Technology Co., Ltd.

Address：Block 1, 3F, Area B, No.33 Fuhua Road, Malu Town, Jiading District, Shanghai

Tel：021-59562592 / 18917899897 / 18017688808

Email：shangwu@rynon.com.cn / biz@rynon.com.cn

Effective date：2026-09-06（1.0）