Background

Utility billing in parks, apartments and mixed-use complexes depends on manual meter reading and door-to-door collection. Reading cycles are long, disputes over accuracy are common, and recovering arrears is difficult.

How it works

A three-tier architecture of prepaid meters, gateways and cloud platform. Residents check balances and top up through a mini-program or official account; low-balance alerts are automatic; arrears trigger automatic opening per policy, and reconnection is remote once payment is made.

Key capabilities

  • Automatic remote reading with daily frozen data archived
  • Online top-up via WeChat Pay and Alipay
  • Low-balance alerts, automatic opening on arrears, automatic reconnection on payment
  • Flexible multi-rate, time-of-use tariffs and shared-area apportionment

Questions and answers

What is the core value of Prepaid Cloud Platform?

Remote meter reading, online payment and low-balance alerts — moving collection off manual processes

What problem does it solve?

Utility billing in parks, apartments and mixed-use complexes depends on manual meter reading and door-to-door collection. Reading cycles are long, disputes over accuracy are common, and recovering arrears is difficult.

How does it work?

A three-tier architecture of prepaid meters, gateways and cloud platform. Residents check balances and top up through a mini-program or official account; low-balance alerts are automatic; arrears trigger automatic opening per policy, and reconnection is remote once payment is made.

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